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I’m happier without a smartphone

Electronic Museum - Fri, 05/11/2018 - 18:01

It’s now just over a month since I gave up my smartphone and began an experiment with a Nokia 3310.

Much has already been written about smartphone sanity. Books, blog posts, tweets – just Google it to see other people doing the same, or poke this blog or my links to see some of the stuff people are saying about health, attention, kids and phones, life balance, etc.

So, I don’t want to go into this side of things – but it has been interesting, so here are a few thoughts.

The context

Prior to giving up my smartphone I already had a bunch of worries about technology use and what it does to family life and sanity – so had already done what (frankly) any sane person should do, right now, with their phone – stuff like this:

  • remove work email
  • turn off ALL non-critical notifications (and yes, definitely email notifications)
  • remove all social apps
  • have a policy to leave it upstairs on silent at night
  • never use it in the bedroom
  • never use it at the dining room table
  • be very aware about use, particularly when the kids are around

I’m also one of the 3 people on the planet without a Facebook account. I have been this way since being a very early Facebook adopter way back and deciding back then that:

  • Facebook are basically pretty evil
  • there’s a reason I lost touch with most of those people
  • I could see even back then that it was going to eat lives

I was, however, a news junkie – with a bad “first thing in the morning” addiction to the Guardian / BBC / Hacker News. I’ve also been through patches of getting a little bit Instagram obsessed (it’s easy to post narcissitic-fuckpump pictures of how great your life is when you live in Cornwall) and managed to get around not having a Twitter app (see above) by using the mobile web version.

I was also an information junkie – mid-way through a conversation I’d need to look up that word or fact, take a note, check my calendar, etc. Actually (more below) – not just mid-way through a conversation but mid-way through articles in the paper, books, magazines…

Even given the fact that the above pretty much doesn’t position me in the loony-check-it-all-the-time smartphone user category – I increasingly didn’t feel happy with the total, unremitting reliance that I felt on this device. The fact that I’d rather leave home without my wallet, without my keys or without my children than without my smartphone was a warning siren to me. I don’t like these sorts of external pressures – and when you start looking around and seeing THE ENTIRE WORLD looking out through a 3″ screen, you have got to start thinking big questions about why we’re here, what we’ll regret when we die, how we’re being and – frankly – what it’s all about.

Giving it up

So, I gave it up. And I can say – only a month in – that it has been absolutely transformative, in ways that I was completely not expecting.

The biggest, most important and most profound thing for me has been my attention and presence. I’ve found myself massively less distracted while doing, well, pretty much everything – but most noticeable is that I can read again for stretches of time without feeling the jitter and without having to look up every other word. It is incredibly ilberating to sit and not even think about whether I should check the news or a fact but to simply not have that option. And, bizarrely, I actually feel better informed than I did before. When I watch the news or read something I actually get into it rather than dotting around endlessly snacking on shit news-snippet-morsels.

Connected to this – it is strangely amazing to not have to take a damn picture every 5 fucking minutes, but just to be able to look at the sea or my kids or whatever and not be thinking about what a great shot that’d make. For me this isn’t “..what a great shot…for my [social] account..” because I didn’t really do that stuff anyway – but just being able to be in the picture rather than thinking about taking it all the time – this is pretty wonderful.

Having bored moments was also pretty strange at first: “go for a shit, take your phone” became instead ..take a book – or – nothing, and just think. Stand in a queue – just stand. Wait for a friend – just….yeh, wait..

It is also a royal fucking pain in the arse

Being in London this week highlighted the utility that comes with a smartphone. Most obviously: maps, having a podcast player, being able to look up when the next train is… and, fuck, no damn Spotify either…

..but also: wow, sending a text without being able to do it properly is truly, mind-blowlingy, appallingy awful. Dumbphones pretty much force your grammar into a ditch where it is left bleeding to death: my capitalisation has gone to shit, I simply cannot bring myself to deal with apostrophes, and YES I may be a mere 45 years old but fucking HELL I look like an old person when I am trying to text. I lean over the screen in a way which is just incredibly lonely and old and sad – I might as well switch the fucking key tones on as well..

The upside is: it’s SO awful I have started actually “ringing” people. I know. This is when you speak into the phone and the other person replies, and you hear what they say and then…anyway, yes, that. And it turns out this is really quite nice, to hear my friends and talk to them properly.

The Not Mobile Saviour

The real learning for me here is this: put all your shit – all your email shit, all your social shit, all your podcast and music shit – even What’s App – and put it on your desktop machine or laptop.

Why? Because here, you have a huge amount more control. You can – and I do – use an app like Focus to make sure there are good chunks of time when none of this is in your face. You aren’t carrying this thing around with you all the time; you don’t pop it on the table in the cafe or bar or have it open when your kids are trying to talk to you over food: or at least – you sad fucker – you really shouldn’t.

The compromises

A few of these:

My smartphone lives on my desk where I can get to it for critical things like Google Authenticator or my banking apps. But I’ve also realised it’s ok to take it out and about sometimes without the SIM in it so I can listen to podcasts in the car or whatever.

I’ve realised I probably will want some kind of camera at some point – but actually a good one, one which is a joy to use and which I will choose to use with some distinction rather than in the scattergun smartphone way of fucking-hell-another-shot-better-take-that-and-never-look-at-it-again way.

[ I realise absolutely by the way that this would be a story of terrible irony if I ended up with a pocket full of other gadgets which merely replaced the previous really rather elegant single gadget solution – this is not the intention… I am aware… ]

Finally

Will I be doing this forever? I honestly don’t know. I feel way, way more connected to the world than I have done for a long time, which given the promise of connectivity spouted by the tech is supremely ironic – and as of right now I don’t think I’ll be going back any day soon. But who knows.

Is this for everyone? No.

Should everyone try it? Yes, I think you really should, even if it is for a day or a weekend or a week. Give it a go, see how it makes you feel. You may be very surprised.

In the way of the old Buddhist saying (“If you don’t have ten minutes to meditate, you should sit down and meditate for twenty minutes”) – if it makes you uncomfortable not having your smartphone for a day, maybe you should try not having a smartphone for a week…

The Big Dig and the Nature of Large Engineering Projects

Dan Cohen - Wed, 05/09/2018 - 20:43

I was fortunate to sit down for a rare interview with Fred Salvucci on the final episode of this season of the What’s New podcast. Fred is now at MIT, but he is well-known in the Boston area for conceiving and being the champion of a massive engineering project which came to be known as the Big Dig, and which completely transformed the city of Boston for the twenty-first century.

For most of its postwar existence, downtown Boston was split by a giant elevated highway called the Central Artery. The Artery was an artifact common to many cities in twentieth-century America, a terrible byproduct of the car-centric culture and suburbanization that flourished in the 1950s. Elevated roadways were aggressively cut through small-scale livable neighborhoods so that people could get into the city from the suburbs, and so that others could drive through a city without entering its local roadways on their way to distant destinations. Homes were often taken from people to make way for these elevated highways, and the walkability and attractiveness of cities suffered.

The Big Dig not only put the Central Artery underground, but added a massive linear park in the center of Boston, a marquee bridge that aptly reflected the famous Bunker Hill Monument, and another tunnel to Logan Airport. It thus completely reshaped the city and improved not only its transportation, but Boston’s skyline and its ground-level fabric and beauty. It reconnected neighborhoods and people.

In a wide-ranging conversation, Fred spoke to me about how the Big Dig was engineered—it was one of the biggest engineering projects in history, at a cost of $15 billion, through a 400-year-old city ($1 billion just to relocate ancient pipes and wires)—but also how he was able to get so many people on board for such a gigantic project. Indeed, as you’ll hear, Fred saw it more as a political and socio-economic project than a transportation initiative.

Moreover, Fred provides some good thoughts about the future of transportation, including the impact (likely negative, in his view) of self-driving cars, and whether we can ever find the will—and the funds—to do something like the Big Dig again. Do tune in.

How Will You Turn Those New Ideas into Action?

Museum 2.0 - Wed, 05/09/2018 - 16:06
You've just come home from a conference. You finished a book. You aced that course. What are you going to do with all the notes in your journal and ideas in your head?

Over the past year, I've been learning more about what it takes to spark and lead large-scale social change (especially from these folks). One of the most important things I've learned is this: building awareness is not enough.

If you want to make change in this world, you need to start by raising awareness. There's a lot of evidence that suggests that people need to know about an issue before they will act on it. But there's also a lot of evidence that shows that knowledge alone will not catalyze action.

If you want to make change, you need to find ways to translate information into action. That means building organizational will and developing concrete ways to support behavior change. Information does not organically spawn organizational will to change. Organizational will does not magically morph to behavior change. Each of those is a leap, and you need to engineer the jumps.

Think about this in an individual context. Take sleep. Lots of us know that there are good arguments for sleeping 7+ hours each night. But only 40% of Americans do it. We are aware of the issues associated with too little sleep. We know what the solution is: sleep more. And yet few of us translate that knowledge into action. Why? Some people lack the will. Sure, it would be nice to sleep more, but if it's not a top priority, it may not feel worth trying to accomplish. Others have the will but lack the support to actually make the change. How will they carve out the time to sleep more? What can they change in daily routines to help them get to bed earlier? Without the will, without support for behavior change, we don't change. We stay tired.

Imagine efforts to enhance sleep that take the awareness as a given. You might focus on building will by showing before and after photos of people who have made the change. You might create a health calculator that helps people see how much they are hurting themselves by not sleeping. You might encourage couples to compete with each other to see who can sleep the longest.

Or think about behavior supports for change. You might offer sleep coaching and celebrate progress in terms of hours of sleep banked. You might make an alarm clock that will only wake a person 7 or more hours after it is set. You might create an app that rewards people for each morning they report 7+ hours of sleep.

I suspect any of these activities, even the silly ones, would achieve stronger outcomes than another research study on the benefits of sleep.

Now think about the parallels in institutional change. Take diversity and inclusion initiatives. Lots of us know that there are good arguments for making our institutions more inclusive of more diverse perspectives, stories, and participants. How can we translate that knowledge into organizational will? How can we translate that will into action? How can we spend more time and resources in those areas, and less in raising awareness?

As a writer and speaker, I spend a lot of time in the awareness-raising camp. Any time I write a blog post or give a talk, I'm contributing to knowledge that helps build awareness about issues and solutions related to community participation. That feels good. But as the executive director of a museum, I spend a lot less time raising awareness and a lot more time on will-building and behavior change. And that feels great. Any time we embark on an initiative at the MAH, my job is to rally people, get them moving, and support the change. We've led some major efforts at the MAH and in our community. We didn't do it through awareness. We did it through action.

It is incredibly satisfying to lead change in my community. Sometimes being a writer and speaker--raising awareness--can feel risky and fragile in comparison. I put ideas out into the universe without any infrastructure to help them blossom into change. I'm relying on readers and audiences--brilliant, amazing humans all--to do that work themselves. And while I have huge respect for how people convert these ideas into change, I believe there are ways I could be more helpful. I believe there are ways being helpful could help me keep learning and growing as an individual and as a leader of the MAH. I believe there are opportunities to actively, strategically build will and support change around the world.

I've spent the past year learning how to flex will-building and behavior change skills beyond our local context. I love being a participant in global conversations about the future of cultural and civic organizations, and I want to play a more action-oriented role. I suspect many of us do. Stay tuned for an announcement next week about a new MAH initiative to bring people together to do just that.

Let's turn awareness into action and change the world.

Launching the Boston Research Center

Dan Cohen - Wed, 05/02/2018 - 20:04
Adam Glanzman/Northeastern University

I’m delighted that the news is now out about the Andrew W. Mellon Foundation‘s grant to Northeastern University Library to launch the Boston Research Center. The BRC will seek to unify major archival collections related to Boston, hundreds of data sets about the city, digital modes of scholarship, and a wide array of researchers and visualization specialists to offer a seamless environment for studying and displaying Boston’s history and culture. It will be great to work with my colleagues at Northeastern and regional partners to develop this center over the coming years. Having grown up in Boston, and now having returned as an adult, it has a personal significance for me as well.

I’m also excited that the BRC will build upon, and combine, some of the signature strengths of Northeastern that drew me to the university last year. For decades, the library has been assembling and working with local communities to preserve materials and stories related to the city. We now have the archives of a number of local and regional newspapers, and the library has been active in the gathering of oral and documentary histories of nearby communities such as the Lower Roxbury Black History Project. We also have strong connections with other important regional collections and institutions, such the Boston Public Library, the Boston Library Consortium, and data sets produced by Boston’s municipal government and other sources, through our campus’s leadership in BARI.

My friends in digital humanities will know that Northeastern has a world-class array of faculty and researchers doing cutting-edge, interdisciplinary computational analysis. We have the NULab for Texts, Maps, and Networks, the Network Science Institute, numerous faculty in our College of Arts, Media, and Design who work on digital storytelling and information design, and the library has its own terrific Digital Scholarship Group and dedicated specialists in GIS and data visualization. We will all be working together, and with many others from beyond the university, to imagine and develop large-scale projects that examine major trends and elements of Boston, such as immigration, neighborhood transformations, economic growth, and environmental changes. There will also be an opportunity for smaller-scale stories to be documented, and of course the BRC itself will be open to anyone who would like to research the city or specific communities. As a place with a long and richly documented history, with a coastal location and educational, scientific, and commercial institutions that have long involved global relationships, the study of Boston also means the study of themes that are broadly important and applicable.

My thanks to the Mellon Foundation for their generous support. It should be fascinating to watch all of this come together—stay tuned.

Which New Audiences? A Great Washington Post Article and its Implications about Age, Income, and Race

Museum 2.0 - Thu, 04/26/2018 - 16:57
This weekend was thrilling for me. The Washington Post covered the MAH's transformation as part of an article about museums engaging new audiences. The whole second half of the article was dedicated to our work:
Smaller museums can be especially scrappy in finding ways to connect with the community. One that has found remarkable success is California’s Santa Cruz Museum of Art & History. Executive Director Nina Simon, who was hired in 2011, says that in the years following the global financial crisis, the facility was struggling.  “At the time, we thought it was financial trouble, but it turned out it was much deeper than that,” Simon says. Museum attendance was at about 17,000 a year, and primarily made up of retirees and schoolchildren. Simon knew something had to change.  “We said, if we’re going to make this museum successful, if we’re going to make it meaningful in the community, we’ve got to increase the number of people we’re reaching and we have to diversify who they are,” says Simon, who explores the concept of audience engagement and participation in her books “The Participatory Museum” and “The Art of Relevance,” as well as on her blog, Museum 2.0. She says that the museum made changes in hiring and board recruitment practices, and invited the community in to help reshape the facility into a place that reflected and represented its people and their interests.  The impact was dramatic. Within three years, attendance tripled. Audiences of all backgrounds found ways to connect with museums as it presented exhibitions with the help of foster youth, migrant farmers, roller-derby girls, mushroom hunters, surfers and incarcerated artists, among others.  In September, the museum unveiled an adjoining plaza called Abbott Square, which includes an indoor public market and food hall with six restaurants and two bars (it’s managed by a partner/tenant, Abbott Square Market), along with an outdoor performance venue with live music, yoga and art events. The plaza serves as a kind of front porch to the museum, ushering visitors old and new.  “I always say we did not transform our museum by building a fancy building or by bringing in van Gogh,” Simon says. “We changed our museum by reorienting on our community and really saying we exist to be of, by and for you, and to help build a stronger community.”  It’s something that any museum, of any size, can work toward.I'm extremely proud of this coverage and appreciate journalist Kate Silver for including us. I'm also always interested in how the national media portrays changes in the cultural sector.

This article subtly juxtaposes two interpretations of what it means to "engage new audiences." The first half of the article covers high-priced events like adult sleepovers and Museum Hack tours at major urban museums. The second half covers our work at the MAH (and by implication, at other "scrappy small museums") to collaborate with community members to co-create institutions for people of diverse backgrounds.

At one point in the first half of the article, Kate writes:
Across the country, you can see a burst of creative approaches within these cultural institutions, all designed to draw in new audiences: yoga classes, pop-ups, custom beer, cat film festivals, nighttime parties with signature cocktails and DJs, dog-friendly days, scavenger hunts and more.What does this list have in common? Youth. Urbanity. Affluence. Whiteness. This list doesn't include many approaches that I see transforming museum audiences, like political activism, multilingual programming, intergenerational events, or cultural festivals. Even in the section about the MAH, Kate chose to only obliquely reference the work we've done to involve, feature, and hire more people of color. Race and ethnicity are not directly mentioned in the article, but whiteness is implied throughout.

Reading this article made me wonder: what are the greatest diversification issues in museums today? When we talk about the need to engage new audiences, who are we primarily talking about? This article implies that the most important new audiences are white, urban millenials with money to spend.

I'd argue that age and income diversity are important, but that racial and ethnic diversity is a bigger issue in museums today. This is both an issue of practice and of media coverage.

On the side of practice, there's a much longer history and body of organizations working on audience age and income diversity than on race. Conference sessions on reaching young people. Access programs aimed at low-income people. There are many examples across the US of organizations (including the MAH) that engage the full age and income diversity of their communities.

But when it comes to race, there are fewer exemplars, fewer shared practices, and less media coverage. Many are working on it, but only a couple has been recognized in the field or media for fully engaging the racial/ethnic diversity of their community (with the Queens Museum at the top of this short list). I see race as the most important audience diversity issue of our time.

Lots of institutions--and popular media--have helped change the perception that museums are for old rich people. But we're still a long way from changing the perception that they are for white people. We've got a lot more work to do--and a lot more articles to inspire--to effect that change.

The Art of Relevance is Now Available For Free on the Web (and Here's Why)

Museum 2.0 - Wed, 04/18/2018 - 19:00
It's finally here! You can now read all the chapters in The Art of Relevance for free online. I hope you'll enjoy this resource and share it widely (with attribution).

You can still buy The Art of Relevance as a paperback, ebook, or audiobook--but you can also read any chapter, any time, online. You can also post comments on any chapter, adding your reactions and questions to the published content.

The chapters are short stories, and most can stand alone. Take five minutes and learn how the Science Museum in London created better experiences for deaf visitors. Or how Food What?! unlocks relevance for disinterested teenagers. Or how Felton Thomas fought the library union to make the Cleveland Public Library matter more.

Why make the book available for free under a Creative Commons license? I do it for three reasons:
  1. It makes it easier for people to share and spread the ideas in the book. Sharing a link is often a lot easier than lending someone a book. I love hearing about staff, board, and student discussions prompted by the book, and I want to make it easy for you to have them. 
  2. It expands access to the book. If you want to buy a book, by all means, do. But if you can't afford it, or you just want one section, I want you to have access to it. 
  3. It helps sell more books. Ever since I started this blog in 2006, I've seen the power of giving away ideas. Over the years, the more I gave away, the more people wanted to pay me to consult, speak, and write. When I wrote my first book, The Participatory Museum, I released it concurrently as a paperback and free online. It went on to sell 5 times as many paperback copies as the top museum publisher predicted in its first year. I didn't have the time to do a concurrent release for The Art of Relevance because of the Abbott Square project, but I'm catching up now. Free previews are powerful. If you start checking out some of the chapters for free, I suspect you'll get even more excited to actually buy the book. And if you choose to read it all online, that's good too. 
At the end of the day, what matters most to me is that you read the book, think about it, share it, and act on it. That's worth more than all the sales in the world.






Help Snell Library Help Others

Dan Cohen - Thu, 04/12/2018 - 13:05

I am extremely fortunate to work in a library, an institution that is designed to help others and to share knowledge, resources, and expertise. Snell Library is a very busy library. Every year, we have two million visits. On some weekdays we receive well over 10,000 visitors, with thousands of them in the building at one time. It’s great to see a library so fully used and appreciated.

Just as important, Snell Library fosters projects that help others in our Boston community and well beyond. Our staff has worked alongside members of the Lower Roxbury community to record, preserve, and curate oral histories of their neighborhood; with other libraries and archives to aggregate and make accessible thousands of documents related to school desegregation in Boston; and with other institutions and people to save the personal stories and images of the Boston Marathon bombing and its aftermath.

Our library is the home of the archives of a number of Boston newspapers, including the The Boston Phoenix, the Gay Community News, and the East Boston Community News, with more to come. The Digital Scholarship Group housed in the library supports many innovative projects, including the Women Writers Project and the Early Caribbean Digital Archive. We have a podcast that explores new ideas and discoveries, and tries to help our audience understand the past, present, and future of our world better.

It’s National Library Week, and today is Northeastern’s Giving Day. So I have a small request of those who read my blog and might appreciate the activities of such a library as Snell: please consider a modest donation to my library to help us help others. And if at least 50 students, parents, or friends donate today—and I’d really love that to be 100, even at $10—I’ll match that with $1,000 of my own. Thank you. 

>> NU Giving Day – Give to the Library <<

What’s New, Episode 14: Privacy in the Facebook Age

Dan Cohen - Tue, 04/10/2018 - 20:44

On the latest What’s New Podcast from Northeastern University Library, I interview Woody Hartzog, who has a new book just out this week from Harvard University Press entitled Privacy’s Blueprint: The Battle to Control the Design of New Technologies. We had a wide-ranging discussion over a half-hour, including whether (and if so, how) Facebook should be regulated by the government, how new listening devices like the Amazon Echo should be designed (and regulated), and how new European laws that go into effect in May 2018 may (or may not) affect the online landscape and privacy in the U.S.

Woody provides a plainspoken introduction to all of these complicated issues, with some truly helpful parallels to ethical and legal frameworks in other fields (such as accounting, medicine, and legal practice), and so I strongly recommend a listen to the episode if you would like to get up to speed on this important aspect of our contemporary digital lives. Given Mark Zuckerberg’s testimony today in front of Congress, it’s especially timely.

[Subscribe to What’s New on iTunes or Google Play]

Authority and Usage and Emoji

Dan Cohen - Thu, 04/05/2018 - 20:19

Maybe it’s a subconscious effect of my return to the blog, but I’ve found myself reading more essays recently, and so I found myself returning to the nonfiction work of David Foster Wallace.1 Despite the seeming topical randomness of his essays—John McCain’s 2000 presidential campaign, the tennis player Tracy Austin, a Maine lobster fest—there is a thematic consistency in DFW’s work, which revolves around the tension between authority and democracy, high culture intellectualism and overthinking and low culture entertainment and lack of self-reflection. That is, his essays are about America and Americans.2

Nowhere is this truer than in “Authority and American Usage,” his monumental review of Bryan A. Garner’s A Dictionary of Modern American Usage.3 DFW uses this review of a single book to recount and assess the much longer debate between prescriptive language mavens who sternly offer correct English usage, and the more permissive, descriptive scholars who eschew hard usage rules for the lived experience of language. That is, authority and democracy.

The genius of Garner, in DFW’s view, is that he is an authority on American English who recognizes and even applauds regional and communal variations, without wagging his finger, but also without becoming all loosey-goosey and anything goes. Garner manages to have his cake and eat it too: he recognizes, with the democrats, that English (and language in general) is fluid and evolves and simply can’t be fixed in some calcified Edwardian form, but that it is also helpful to have rules and some knowledge of those rules so that you can express yourself with precision and persuade others. Even democratic descriptivists should want some regularity and authoritative usage because we all speak and write in a social context, and those we speak with and write to, whether we like it or not, pick up on subtle cues in usage to interpret and judge your intent and status within the community. Garner’s fusion of democracy and authority is immensely appealing to DFW; it’s like he’s figured out how to square the circle.

But Garner’s synthesis only works if the actual communication of your well-chosen words is true to what you had mentally decided to use, and here is where the seemingly odd inclusion of emoji in the title of this post comes into play.4 Emoji upset Garner’s delicate balance and upend DFW’s intense desire to communicate precisely because they are rendered very differently on digital platforms. Emoji entail losing control of the very important human capability to choose the exact form and meaning of our words. (The variation in emoji glyphs also contributes to the difficulty of archiving current human expression, but that is the subject of another post.) See, for example, the astonishing variety of the “astonished face” emoji across multiple platforms:

This is, unfortunately but unsurprisingly, an artifact of the legal status of emoji, which, unlike regular old English words, apparently (or potentially) can be copyrighted in specific renderings. So lawsuit-averse giant tech companies have resorted to their own artistic execution of each emoji concept, and these renderings can have substantially different meanings, often rather distant from authorial intent. As legal and emoji scholar Eric Goldman summarizes, “Senders and recipients on different platforms are likely to see different implementations and decode the symbols differently in ways that lead to misunderstandings.” Think about someone selecting the fairly faithful second emoji from the left, above (from Apple), and texting it to someone who sees it rendered as the X-eyed middle glyph (from Facebook; Goldman, deadpan: “a depiction typically associated with death”), or the third from the left (from Google, who knows).

In short, emoji are a portent of a day when the old debate about authority vs. democracy in English usage is a quaint artifact of the twentieth century, because our digital communications have another layer of abstraction that makes it even more difficult to express ourselves clearly. There is no doubt that David Foster Wallace would dropped many foul-mouthed emoji at that possibility.

  1. Since this post is, in part, about the subtleties and importance of word choice, we might quibble here with the term “essays” for DFW’s nonfiction work. Although it is indeed the term stenciled on the cover of his nonfiction books, what is contained therein is more like a menagerie of what might be best, albeit simplistically, called writing, including steroidal book reviews, random journalistic junkets, and non-random literary slam-downs.
  2. Were DFW still with us and reading blogs, which is, let’s admit it, a laugh-out-loud impossibility, he would likely object to this simplification of his essays that in many cases present themselves more like thick description married with extended—Stretch-Armstrong-level extended—philosophical tangents. He would be doubly annoyed with my needling of this point in a footnote, which is a crass and transparent and frankly lame mimicry of DFW himself, although I hope he would have awarded consolation points for the mobius-strip referentiality here. And objectively, the style of DFW’s writing, both his fiction and nonfiction, combined snoot-grade polysyllabic dictionary-grabbers with unexpected but also well-timed f-bombs, and this fusion has always been something of a tell.
  3. The original title of DFW’s Garner review was “Tense Present: Democracy, English and Wars over Usage,” which is, let’s face it, more clever.
  4. N.B. I use emoji as both the singular and plural form, à la sushi, although this is debated and is a perfect case study in authoritarian vs. democratic English usage. Robinson Meyer talks to the prescriptive language experts and Googles the democratic use of emoji vs. emojis in a remarkably DFW-esque piece in The Atlantic.

The Post-Coding Generation?

Dan Cohen - Wed, 03/28/2018 - 18:58

When I was in sixth grade our class got an Apple ][ and I fell in love for the first time. The green phosphorescence of the screen and the way text commands would lead to other text instantly appearing was magical. The true occult realm could be evoked by moving beyond the command line and into assembly language, with mysterious hexidecimal pairs producing swirling lines and shapes on the screen. It was enthralling, and led to my interest in programming at an early age. I now have an almost identical Apple ][ in the corner of my office as a totem from that time.

Of course, very few people learn assembly language anymore, and for good reason. The history of computing is the history of successive generations of coders moving up the technical stack, from low-level languages like assembly to higher languages that put all of the rudimentary calculations behind a curtain.

I’ve been thinking about this coding escalator recently because of my kids and the still-vibrant “learn to code” movement. My kids are in their early teens and I can say as a proud parent that they are very good at all of the skills needed to be great programmers. They also go to a public school that was the archrival of the public school I went to—in the Boston-area math league. The school is filled with similar kids, sons and daughters of highly educated people, many of whom work in technical and scientific fields, or at one of Boston’s many universities.

Yet I would characterize the general interest of my kids’ generation in coding as being lukewarm. They get it, they see the power of programming, and yet they are much more interested in the creativity that can occur on top of the technical stack. I suppose we should not be surprised. They are the first generation whose interactions with computers were with devices that do not have a command line—that is, with smartphones and tablets. So naturally they are drawn to the higher-level aspects of computing, which doesn’t seem like computing at all to my generation. While some may roll their eyes at Apple adding an “Everyone Can Create” initiative this week as a counterpart to “Everyone Can Code,” my kids thought this was a truly interesting development.

To be sure, those who know how to code, and code well, will always be able to shape computer platforms and apps in powerful ways, just as those who understand what’s under the hood of their car can maximize its performance. The skills one learns in programming are broadly applicable, and under the right circumstances coding can stir the imagination about what is possible in the digital realm. But most of us just want to drive, even in a suboptimal automobile, and get somewhere for some other reason, and many “learn to code” programs are frankly not especially imaginative.

In Digital History, Roy Rosenzweig and I wrote that although they are both noble professions, “historians planning a digital project should think like architects, not like plumbers.” I suspect my kids’ generation may see coding as plumbing, and would prefer to work on the design of the overall house. I’m not sure that we have fully accounted for this next generation’s shift yet, or have even come to realize that at some point the coding escalator would reach the top, and those on it would step off.

Activism, Community Input, and the Evolution of Cities: My Interview with Ted Landsmark

Dan Cohen - Tue, 03/27/2018 - 19:14

I’ve had a dozen great guests on the What’s New podcast, but this week’s episode features a true legend: Ted Landsmark. He is probably best known as the subject of a shocking Pulitzer Prize-winning photograph showing a gang of white teens at a rally against school desegregation attacking him with an American flag. The image became a symbol of tense race relations in the 1970s, not only in Boston but nationwide.

(photo credits: Stanley Forman/Brian Fluharty)

He should be better known, however, for his decades of work shaping the city of Boston and the greater Boston area, and for his leadership in education, transportation planning, architecture, and other critical aspects of the fabric of the city. The assault on him on City Hall Plaza in Boston only intensified his activism, and set him on a path to be at the center of how the city would be developed over the last 40 years. It’s a remarkable story.

On the podcast Ted Landsmark recounts not only this personal history, but the history of a Boston in general, and he provides a 360-degree view of how cities are designed, managed, and are responsive (or unresponsive) to community needs and desires. His sense of how urban feedback systems work, from local politics to technology like the 311 phone number many cities have implemented to hear from their citizens, is especially smart and helpful.

I hope you’ll tune in.

Revisiting Mills Kelly’s “Lying About the Past” 10 Years Later

Dan Cohen - Thu, 03/22/2018 - 21:48

If timing is everything, history professor Mills Kelly didn’t have such great timing for his infamous course “Lying About the Past.” Taught at George Mason University for the first time in 2008, and then again in 2012—both, notably, election years, although now seemingly from a distant era of democracy—the course stirred enormous controversy and then was never taught again in the face of institutional and external objections. Some of those objections understandably remain, but “Lying About the Past” now seems incredibly prescient and relevant.

Unlike other history courses, “Lying About the Past” did not focus on truths about the past, but on historical hoaxes. As a historian of Eastern Europe, Kelly knew a thing or two about how governments and other organizations can shape public opinion through the careful crafting of false, but quite believable, information. Also a digital historian, Kelly understood how modern tools like Photoshop could give even a college student the ability to create historical fakes, and then to disseminate those fakes widely online.

In 2008, students in the course collaborated on a fabricated pirate, Edward Owens, who supposedly roamed the high (or low) seas of the Chesapeake Bay in the 1870s. (In a bit of genius marketing, they called him “The Last American Pirate.”) In 2012, the class made a previously unknown New York City serial killer materialize out of “recently found” newspaper articles and other documents.

It was less the intellectual focus of the course, which was really about the nature of historical truth and the importance of careful research, than the dissemination of the hoaxes themselves that got Kelly and his classes in trouble. In perhaps an impolitic move, the students ended up adding and modifying articles on Wikipedia, and as YouTube recently discovered, you don’t mess with Wikipedia. Although much of the course was dedicated to the ethics of historical fakes, for many who looked at “Lying About the Past,” the public activities of the students crossed an ethical line.

But as we have learned over the last two years, the mechanisms of dissemination are just as important as the fake information being disseminated. A decade ago, Kelly’s students were exploring what became the dark arts of Russian trolls, putting their hoaxes on Twitter and Reddit and seeing the reactive behaviors of gullible forums. They learned a great deal about the circulation of information, especially when bits of fake history and forged documents align with political and cultural communities.

As Yoni Appelbaum, a fellow historian, assessed the outcome of “Lying About the Past” more generously than the pundits who piled on once the course circulated on cable TV:

If there’s a simple lesson in all of this, it’s that hoaxes tend to thrive in communities which exhibit high levels of trust. But on the Internet, where identities are malleable and uncertain, we all might be well advised to err on the side of skepticism.

History unfortunately shows that erring on the side of skepticism has not exactly been a widespread human trait. Indeed, “Lying About the Past” showed the opposite: that those who know just enough history to make plausible, but false, variations in its record, and then know how to push those fakes to the right circles, have the chance to alter history itself.

Maybe it’s a good time to teach some version of “Lying About the Past” again.

Back to the Blog

Dan Cohen - Wed, 03/21/2018 - 16:56

One of the most-read pieces I’ve written here remains my entreaty “Professors Start Your Blogs,” which is now 12 years old but might as well have been written in the Victorian age. It’s quaint. In 2006, many academics viewed blogs through the lens of LiveJournal and other teen-oriented, oversharing diary sites, and it seemed silly to put more serious words into that space. Of course, as I wrote that blog post encouraging blogging for more grown-up reasons, Facebook and Twitter were ramping up, and all of that teen expression would quickly move to social media.

Then the grown-ups went there, too. It was fun for a while. I met many people through Twitter who became and remain important collaborators and friends. But the salad days of “blog to reflect, tweet to connect” are gone. Long gone. Over the last year, especially, it has seemed much more like “blog to write, tweet to fight.” Moreover, the way that our writing and personal data has been used by social media companies has become more obviously problematic—not that it wasn’t problematic to begin with.

Which is why it’s once again a good time to blog, especially on one’s own domain. I’ve had this little domain of mine for 20 years, and have been writing on it for nearly 15 years. But like so many others, the pace of my blogging has slowed down considerably, from one post a week or more in 2005 to one post a month or less in 2017.

The reasons for this slowdown are many. If I am to cut myself some slack, I’ve taken on increasingly busy professional roles that have given me less time to write at length. I’ve always tried to write substantively on my blog, with posts often going over a thousand words. When I started blogging, I committed to that model of writing here—creating pieces that were more like short essays than informal quick takes.

Unfortunately this high bar made it more attractive to put quick thoughts on Twitter, and amassing a large following there over the last decade (this month marks my ten-year anniversary on Twitter) only made social media more attractive. My story is not uncommon; indeed, it is common, as my RSS reader’s weekly article count will attest.

* * *

There has been a recent movement to “re-decentralize” the web, returning our activities to sites like this one. I am unsurprisingly sympathetic to this as an idealist, and this post is my commitment to renew that ideal. I plan to write more here from now on. However, I’m also a pragmatist, and I feel the re-decentralizers have underestimated what they are up against, which is partially about technology but mostly about human nature.

I’ve already mentioned the relative ease and short amount of time it takes to express oneself on centralized services. People are chronically stretched, and building and maintaining a site, and writing at greater length than one or two sentences seems like real work. When I started this site, I didn’t have two kids and two dogs and a rather busy administrative job. Overestimating the time regular people have to futz with technology was the downfall of desktop linux, and a key reason many people use Facebook as their main outlet for expression rather a personal site.

The technology for self-hosting has undoubtedly gotten much better. When I added a blog to dancohen.org, I wrote my own blogging software, which sounds impressive, but was just some hacked-together PHP and a MySQL database. This site now runs smoothly on WordPress, and there are many great services for hosting a WordPress site, like Reclaim Hosting. It’s much easier to set up and maintain these sites, and there are even decent mobile apps from which to post, roughly equivalent to what Twitter and Facebook provide. Platforms like WordPress also come with RSS built in, which is one of the critical, open standards that are at the heart of any successful version of the open web in an age of social media. Alas, at this point most people have invested a great deal in their online presence on closed services, and inertia holds them in place.

It is psychological gravity, not technical inertia, however, that is the greater force against the open web. Human beings are social animals and centralized social media like Twitter and Facebook provide a powerful sense of ambient humanity—the feeling that “others are here”—that is often missing when one writes on one’s own site. Facebook has a whole team of Ph.D.s in social psychology finding ways to increase that feeling of ambient humanity and thus increase your usage of their service.

When I left Facebook eight years ago, it showed me five photos of my friends, some with their newborn babies, and asked if I was really sure. It is unclear to me if the re-decentralizers are willing to be, or even should be, as ruthless as this. It’s easier to work on interoperable technology than social psychology, and yet it is on the latter battlefield that the war for the open web will likely be won or lost.

* * *

Meanwhile, thinking globally but acting locally is the little bit that we can personally do. Teaching young people how to set up sites and maintain their own identities is one good way to increase and reinforce the open web. And for those of us who are no longer young, writing more under our own banner may model a better way for those who are to come.

Ten Tips for More Powerful Public Speaking

Museum 2.0 - Tue, 03/20/2018 - 17:27
I love presenting. Standing in front of an audience fills me with adrenaline and calm at the same time. The adrenaline comes from fear and excitement. The calm comes from a sense of mastery. Here's how to get that calm.
  1. Get a ton of practice. Public speaking is a learned skill, even for those with natural talent. Find as many opportunities - professional or otherwise - to present. Make a toast at dinner. Get up at karaoke. Experiment with the same content in different contexts, for different audiences. I started in poetry slam, which was wild, ruthless, and a killer training ground. I learned to give talks in good rooms, lousy rooms, rooms full of drunks. When I switched to professional speaking, I already knew it takes a lot of practice to hone a talk. It's not uncommon for me to give the same talk 50 times in a year. Each time, it gets better. All that practice helps, a lot. 
  2. Develop a meta-narrative for your presentation. What's the big idea or story? Is there a way to express it in a simple metaphor, image, or phrase? If possible, do that--and then repeat, layer, and deepen it throughout your talk. 
  3. Consider using Marshall Ganz's Public Narrative technique. This is a formula that starts with a story of SELF, then a story of US, then a story of NOW. It's a great format for sharing your vision for a new initiative or desired change. I've recently started using this model and I love it, especially when I want to quickly focus people towards a call to action. 
  4. Keep it short. Length is not your friend. Audiences respond better to short talks, and you'll have an easier time staying focused on presenting well. Try to create a 5 or 10 minute presentation, even if you are offered a longer time slot. It will clarify your thinking and tighten your focus. I learned this from doing a couple TEDx talks. Each time I've done one, I've been forced to revise a 60-minute talk into 12-18 minutes. It's ruthless and hard, but once I'm done, that short talk is a clear, powerful anchor--which I can then expand upon as needed. 
  5. Find your own best way to get intimately familiar with your presentation. I take the approach of scripting the broad "moves" in the presentation but not the specific words. Others prefer to script the words and memorize. Figure out what works for you and then don't take any short cuts! You want to be at your most confident when presenting. 
  6. Cultivate stage presence. Your authority as a speaker starts before you open your mouth. Practice a few simple things to establish presence as a speaker. Plant your feet before you start. Pull your shoulders back. If there's a microphone, hold it close. Make eye contact. Trust that if you pause, people will wait and listen. You will know you have presence when you can step up to a mic and people turn naturally towards you because something about your actions made them expect you to speak. 
  7. Start strong. People decide whether to tune in or not in the first 15 seconds. Lead with a bold statement or a story. Do NOT start with a long lead-in or apology for what you are about to say.  
  8. Pay attention to the sound of your words and pauses. You don't have to be Shakespeare to throw in some beautiful phrasing, rhythm, and images. Pauses are powerful too. Small theatrical touches will bring your audience pleasure and increase their interest in your talk. 
  9. Give the audience room to participate. Even if your talk is not interactive, make sure to respect the time and space your audience needs to understand and react to your words. If you tell a joke, give a pause for laughter. If you drop an intense idea, give a pause for consideration. When you rush from one sentence to the next, you don't respect the time and space your audience needs to fully connect with your words. 
  10. Use slides as a springboard, not a lifeboat. There are a million ways to use visuals in your presentation. I mostly use single images, occasionally punctuated with a bold statement or quote. But the most important thing is not which images you use but how you use them. Think of the images as complementary to your talk. They should add depth and reinforcement to what you are saying. Don't read your slides. Don't look to them as a lifeline. Focus on your audience, and have faith that your words and images will come together to create a powerful message.
What tips have helped you most as a public speaker?
p.s. I'll be speaking this year at RevitalizeWA, MuseumNext, and Next Library... I'd love to see you there!

cognitive impenetrability of some aesthetic perception

Obscure and Confused Ideas - Tue, 03/13/2018 - 14:25
For me, one of the interesting experiences of getting older is seeing, from the internal first-person perspective, many of the generalizations one hears about 'getting older' come true in my own life. One of the most obvious/ salient ones for me is about musical tastes. I love a lot of hip hop from the early-to-mid 90's. (This is probably still my favorite hip hop album of all time.) I do also like some of the stuff that is coming out now, but on average, the beats in particular just sound bad to me. In particular, the typical snare sound -- I can't get over how terrible and thin it sounds.

But on the other hand, I know full well that, as people get older, they start thinking 'Young people's music today is so much worse than when I was a kid!' And that I heavily discounted old people's views about new music when I was in school.

Yet this makes absolutely no difference to my perceiving the typical trap snare sound today as really insubstantial and weak -- just ugly. The theoretical knowledge makes zero difference to my experience.

This reminded me of Fodor's famous argument from the Müller-Lyer illusion* for the cognitive impenetrability of perception. No matter how many times I am told that the two horizontal lines are the same length, no matter how many times I lay a ruler next to each line in succession and measure them to be the same length, I still perceive one line as shorter than the other. My theoretical knowledge just can't affect my perception. In a bit of jargon, the illusion is mandatory.

My experience of the typical hip hop snare sound today is similarly mandatory for me, despite the fact that I know (theoretically/ cognitively) that, as an old person, I should discount my aesthetic impressions of music coming out today.

This seems like it could make trouble for a Fodorian who wants to use the mandatoriness of illusions as an argument that perception is unbiased/ theory-neutral -- in a conversation about the best hip hop albums of all time, my aesthetic data would extremely biased towards stuff that came out between 1989-1995.

-----
*(Have you seen the dynamic Müller-Lyer illusions? Go here and scroll down to see a few variants.)

This is What the Participatory Museum Sounds Like

Museum 2.0 - Tue, 03/06/2018 - 20:50
It's late in the afternoon. I'm cranking away on a grant proposal, when suddenly, a classical rendition of "All the Single Ladies" wafts up the stairs. In the office, colleagues lift their heads. "Is that...?" someone asks. "Yup," another nods. We grin.

This is the magic a piano in the lobby makes.

We've now had a piano in the MAH lobby for several months. About once each week, a visitor walks in and blows everyone away. Sometimes it's a homeless person. Sometimes a lover's duet. This week, it was a little guy, attended by a stuffed toy on the piano bench. It's rare that someone sits down to bang out noise. 95% of our piano users play music, beautifully.

The piano is a simple invitation to meaningful visitor participation. The activity is clear and well-scaffolded. The outcome is open-ended and visitor-driven. It invites visitors to make the museum better. When visitors share their brilliance, it brings the museum to life.

I believe that every person who walks into our museum has something valuable to share. A creative talent. A personal history. A special skill. It's not their job to present their abilities to us. It's our job to welcome them, invite them to contribute, and give them the tools to do so. This is the participatory museum, played out loud.

Are Participant Demographics the Most Useful Single Measure of Community Impact?

Museum 2.0 - Tue, 02/20/2018 - 08:30
Let's say you want your organization to be rooted in your community. To be of value to your community. To reflect and represent your community. To help your community grow stronger.

What indicator would determine the extent to which your organization fulfills these aspirations?

Here's a candidate: participant demographics. If your participants' demographics match that of your community, that means the diverse people in your community derive value from your organization. The people on the outside are the ones coming in.

We use participant demographics as a core measure at the MAH. At the MAH, our goal is for museum participants to reflect the age, income, and ethnic diversity of Santa Cruz County. We compare visitor demographics to those of the county. We use the county census as our measuring stick. We set our strategy based on the extent to which we match, exceed, or fall short of county demographics.

Is this overly reductive? Possibly. There are at least four arguments against it:

Serving "everyone" shouldn't be the goal. I understand this argument, but I think it's suspect when it comes to demographics (especially income and race/ethnicity). Organizations can and should target programs to welcome different kinds of people for different kinds of experiences. But should those differences be rooted in participants' race or income level? Would anyone say with a straight face that it's OK to exclude people based on the color of their skin or the balance in their bank account? I don't think this holds up.

People are more than their demographics. I agree with this argument, but in my experience, it doesn't invalidate demographic measurement. For years, we focused at the MAH on non-demographic definitions of community, seeking to engage "makers" or "moms seeking enrichment for their kids" as opposed to "whites" or "Latinos." I believe that there are many useful ways to define community beyond demographics. BUT, when we actually started measuring demographics at the MAH a few years ago, we saw that we were engaging the county's age and income diversity... but not the county's ethnic diversity. How could we credibly argue that this wasn't a serious issue for us to address? Was it reasonable to imagine that Latina moms didn't want enrichment as much as their white counterparts? When we saw our race/ethnicity mismatch with the county, we started taking action to welcome and include Latinos. We changed hiring practices, programming approach, collaborator recruitment, and signage. Taking those actions led to real results, helping us get closer to our participants matching the demographics of our county.

Participants matching your community's demographics is insufficient. This is an argument I'm still grappling with. It's an argument advocating for equity instead of equality. Many cultural resources are disproportionately available to affluent, white, older adults. So, to advance equity, your organization should strive to exceed community demographics for groups that may be marginalized or excluded from other cultural resources. This argument encourages organization to strive for a demographic blend that over-indexes younger, lower-income, more racially diverse participants. This argument is also often linked to related arguments that changing participant demographics without addressing internal demographics of staff and board is inadequate and potentially exploitative. I'm torn on this too. In my experience, you can't effect community impact without internal organizational change. But the internal changes are a means, not an end. I wouldn't use internal indicators to measure whether we succeeded in reaching community goals. 

Attendance is not the same as impact. I'm torn about this argument too. On the one hand, showing up is not a particularly powerful indicator of impact. You don't really know why the person showed up or what they got out of the experience. On the other hand, on a basic level, attendance is the clearest demonstration that someone values your organization. They're only going to invest their time, money, and attention if they think they'll get something worthwhile out of the experience. Attendance may not be a signifier of deep impact, but it is the clearest way that people tell you whether they care or not about your offerings.


What do you think? Are participant demographics a worthy bottom-line indicator of success? Or is another measure more apt?



Introducing Community Participation Bootcamp at the MAH

Museum 2.0 - Thu, 01/25/2018 - 08:30
For the past five years, each summer, the Santa Cruz Museum of Art & History has hosted MuseumCamp. MuseumCamp is a professional development experience that is part retreat, part unconference, part adult summer camp.

MuseumCamp is amazing, but there are two issues that come up every January when we announce the new session:
  1. The application process is very competitive, and hundreds of people end up being rejected or waitlisted. This is agonizing for everyone involved. 
  2. Some people want an outcome-oriented training (as opposed to a community co-created summer camp).
This year, to address these issues, we're experimenting with hosting two camps instead of one:
  • COMMUNITY PARTICIPATION BOOTCAMP, June 7-8, 2018. This new, experimental training is a hands-on deep dive into the MAH’s model. You will learn the theory and practice of how to open your organization to robust community participation. This bootcamp will be led by me, Nina Simon, MAH executive director. Registration is first come, first served. Learn more and register here.
  • MUSEUMCAMP REUNION EDITION, August 15-17, 2018. This retreat is all about learning from each other. Come share your projects, challenges, questions, wild successes and epic failures with creative changemakers from around the world. 2018 MuseumCamp spots are offered first to MuseumCamp alumni. If additional spots are available, we will make an application process available in April 2018. Learn more here.

More about Community Participation Bootcamp

We're offering Community Participation Bootcamp as part of a broader exploration of ways the MAH might share our model with others. I've learned a lot from attending and teaching workshops this year. I'm excited to share the MAH's community-first model and to invite you to this in-depth, immersive learning experience.

Come to this two-day bootcamp to:
  • Articulate your goals for community participation at your organization. 
  • Map your community’s assets and needs and how they align with your goals. 
  • Get a crash course in social capital theory and ways of measuring community participation. 
  • Develop compelling, powerful participatory offers and promises for your prospective partners. 
  • Gain new community participation tools you can take home and adapt to your organization. 
  • Connect with diverse colleagues who can help you as you continue your journey. 
  • Tour MAH participatory exhibitions and shadow MAH community events. 
  • Get inspired, laugh out loud, and share honest lessons from the messy, joyful world of community participation. 
And it's not just for museum people.

Bootcamp is for working professionals seeking to implement community participation in your organization or program. While we will tour some of the MAH’s participatory programs and exhibitions, this bootcamp is not museum-centric. We welcome campers from diverse community, civic, and cultural sites. Our first registrants for Bootcamp are from a library and a religious institution. We'd love to have you here for this pilot year.

Want to support these events?

While our camps have a registration cost, we work with sponsors to underwrite camper scholarships. Most sponsors are generous former campers or amazing companies serving museums, libraries, performing arts organizations, and grassroots community organizations. If you are interested in helping provide financial aid for one of these amazing events, you'll be in good company. Thanks in advance for considering it.

The Hard Problem of Connecting Mobile Apps to Touch Tables

Ideum - Mon, 06/05/2017 - 21:42

The role of mobile applications in the museum field has been a matter of discussion since the debut of the iPhone a decade ago. Since then, many museums have developed mobile apps, explored way finding, and experimented with other uses for these ubiquitous devices. Five years ago, we developed a experimental application called Heist which connected mobile devices to digital collections found on touch tables using a captive portal and HTML5. Ahead of its time, Heist was difficult to scale and implement broadly, but we hung on to the idea, wrote another grant (with our partners) and have since developed a new Heist-like system called The Omeka Everywhere Collections Viewer.

Omeka Everywhere is an IMLS-funded project that has brought together Open Exhibits and Omeka to make collections more accessible to the public in a variety of settings. The Omeka Everywhere project is a collaboration between the Roy Rosenweig Center for History and New Media at George Mason University, Ideum, and UConn’s Digital Media and Design Department.  The software we’ve developed allows museum visitors to pair their mobile devices with a collections viewer application optimized for a multitouch table or a touch wall. Visitors can then favorite collection items and share them on their preferred social media platforms.

As the video demonstrates, we used a mobile app and simple numeric code in the table software to pair devices with stations on the touch table. It is a simple and highly reliable way to connect the applications. The advantage of a full mobile application (as opposed to an HTML5 captive portal page used with Heist) is that the mobile application will travel with visitors after their museum experience ends. The challenge may be getting the museum goers to take the time to download the application in the first place. A possible solution would be to make it easier to download the application at the museum itself, through a captive portal. That may increase adoption. We will soon see how museums use this software and how many visitors opt to participate.

At the moment, there isn’t a simple way to connect to people’s personal devices in museums. Visitors bring their iOS and Android phones with different hardware specs and various OS versions. Sharing between devices in a public setting isn’t seamless. Along with hardware and software fragmentation, general concerns about privacy and security are real, so for the foreseeable future there will be imperfect methods for these types of experiences. Still, for those visitors who do participate, our usability testing strongly suggests that they will have an enhanced experience at the museum and they will take the collection (and their favorites) with them as they leave to share, study, and re-experience on their own terms.

The Omeka Collections Viewer and its mobile application companion will be available later this summer to museums, cultural organizations, and others via Open Exhibits and Omeka.  The applications will be free and open. Attendees of this year’s American Library Association Annual Conference and Exhibition in Chicago will have a chance to see the Omeka Collections Viewer in person at Ideum’s exhibition booth 5237.

This project was made possible in part by the Institute of Museum and Library Services [award number MG-30-0037-1].

Ideum at ALA 2017 Exhibition

Ideum - Tue, 05/23/2017 - 22:54

Next month, Ideum will be exhibiting, for the first time ever, at the American Library Association (ALA) Conference and Exhibition in Chicago, IL, June 23-26. We’re excited to bring our multitouch hardware and software to the thousands of information science professionals who attend ALA every year. We will be showing Omeka Everywhere, a touch table collection viewer and mobile app that allows collections be viewed and shared between platforms. Omeka Everywhere is a collaboration between the Roy Rosenzweig Center for History and New Media at George Mason University, Ideum, and the University of Connecticut’s Digital Media Center. This project was made possible in part by the Institute of Museum and Library Services (IMLS).

Please join us at booth number 5237, where Ideum team members will be happy to speak with you and demonstrate our Drafting Table and Duet Coffee Table, both with 49″ 4K Ultra HD displays, and examples of our library and museum collections-focused multitouch, multiuser software. Ideum tables have been purchased by academic, public, and special collections libraries all over the world for youth, student, and maker spaces, information and wayfinding stations, collaborative learning labs, and special exhibitions. Come see what we’re all about!

Next month, Ideum will be at InfoComm in Orlando, Florida from June 14-16. We will have a 43″ Duet Coffee Table in 3M’s booth, number 1467. This fall, Ideum will also be exhibiting at the Association of Science-Technology Centers (ASTC) Annual Conference in San Jose, CA from October 21-24 in booth number 821.

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